SCOM Self Service Portal Installation Guide

Server Requirements:

  • The SCOM Self Service Portal must be installed on a SCOM 2012, SCOM 2016, or SCOM 1801 Management Server that has the Web Console installed.

User Requirements:

  • Users require Chrome, Firefox, Safari, Edge or Internet Explorer 11 or greater.


  1. Copy the SCOM Self Service Portal.msi file over to the Management Server.
  2. Right click and choose Run as Administrator
    • Note: In some environments Run as Administrator may not show up. In this case just click Install
  3. Click Next
  4. Read and Accept the License Agreement, then click Next
  5. On the Ready to Install screen click Install
  6. On the Completing Setup Page leave the Launch SCOM Self Service Portal checkbox checked and Click Finish
  7. If you unchecked the Launch box on the last screen, you can also run it from the Desktop with the wrench Icon called SCOM Self Service Portal Configuration
  8. The configuration screen will automatically populate the SCOM Version, Management Server, Domain, and Company Name.
  9. Type in the username and password of the System Center Data Access Account (DAS).
    **Note this is the account used when you installed SCOM
  10. Type in the Company Name if it’s different than your domain name.
  11. Choose the Date Format you would like to use.
  12. Click OK
  13. On the complete screen click Start to Launch the Self Service Portal Application

Import the SCOM Self Service Portal Management Pack (Recommended)

  1. Open the SCOM Console and Select the Administration Pane.
  2. Under Management Packs. Right click and select Import Management Packs
  3. Select Add From disk
  4. Select No on the Online Catalog Connection dialog
  5. Browse out to the Self Service Portal install directory. C:\Program Files\SCOM Self Service Portal\Management Pack
  6. Select the file.
  7. Click the Install button.
  8. Click Close
  9. Go to the Monitoring Pane and you will see the new SCOM Self Service Portal Folder. (Note: It will take some time for the objects to be discovered)


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