SCOM Pulse
A browser‑based operations console for SCOM
Investigate alerts, explore health, read performance, deploy and manage Windows agents, schedule maintenance and administer the management group — and see exactly what SCOM is configured to monitor, and what is happening inside its databases. The everyday Operations console work, in a browser, running alongside SCOM.
- One MSI on one Windows server
- Signed installer
- 30-day trial, no key
The problem
The console is where SCOM lives, and it is on nobody’s laptop
The Operations console is a Windows application. It has to be installed, kept at the right version, and reached over the right network. So the people who could answer a monitoring question in ten seconds often cannot, and the ones who can end up being asked.
The web console that ships with SCOM covers part of the picture, but the day-to-day work — triaging an alert down to the monitor that fired it, setting an override, putting a group into maintenance, checking a counter over the last 90 days — still pulls you back to the console.
Who it is for
Two audiences, one URL
SCOM administrators and operators
People who work the alert queue, tune rules and monitors, schedule maintenance and run the management group. Pulse moves most of that day into a browser, and keeps an audit trail of everything it did.
Everyone who only needs to look
Service owners, on-call engineers, application teams and managers who need one answer and do not want a console install. Give them a URL, or a read-only shareable dashboard link.
Capabilities
The work you can move into the browser
Grouped by what you are actually trying to get done.
Triage and investigate alerts
Filter, sort and work the alert queue, then open an alert to see why it fired, the management pack knowledge behind it, the related open alerts and the next steps — acknowledge, assign, comment, resolve or close.
- Alert Center with saved views
- Inline Health Explorer
- Company and product knowledge
- Comments and ownership
- Bulk actions
Understand health
Walk the monitor hierarchy the way the Operations console does, starting from the unhealthy path. When a rollup is red because of a monitor on another object, the tree follows the dependency into that object's own health, so you reach the cause without leaving the page.
- Health Explorer with dependency expansion
- Reset, recalculate and override per row
- Discovered Inventory by class and group
- Diagnostics and recoveries
- Topology
Read performance
Live counters straight from the management group, and historic ranges out to a year read from the data warehouse when it is enabled. Pin the counters that matter and put them on a dashboard.
- Live performance charts
- Historic 30d / 90d / 1y ranges
- Pinned counters
- Per-object counter browser
Run maintenance
Put a computer or a group into maintenance mode immediately, or schedule a window ahead of time. Schedules are SCOM's own, so what you set here is what the Operations console sees.
- Immediate maintenance mode
- Scheduled maintenance windows
- Maintenance by class
- Active and upcoming views
Tune what SCOM runs
Find any rule, monitor or discovery your management packs define, see the overrides already on it, and create or edit an override against an object or a group.
- Rules, monitors and discoveries
- Effective configuration per object, exportable to CSV
- Override browser and editor
- Console tasks
- Notification subscriptions
Deploy and manage Windows agents
Discover Windows computers in a domain, push the agent to the ones you pick, and watch each install report back with the management server's own error text when one fails. Repair, uninstall, reassign to a different management server, toggle agent proxy, and approve or reject pending agents — without opening the console.
- Discover computers
- Push install with live progress
- Repair and uninstall
- Primary and failover reassignment
- Pending approvals
- Agent proxy toggle
Administer the management group
The rest of the Administration pane, in a browser: management packs, groups, Run As bindings and distribution, resource pools, user roles, notification channels and subscribers — plus database grooming and an audit trail of every action Pulse took.
- Management packs: list, import, export unsealed
- Groups, Run As and resource pools
- SCOM user roles
- Channels and subscribers
- Operational database and data warehouse: space, retention and grooming
- Audit trail
Share what you see
Build dashboards from the objects and counters you care about, organise them into folders, and hand out a read-only link so the people who need the picture do not need a console or a licence seat conversation.
- Built-in dashboards for Windows, AD, DNS, IIS, SQL Server, UNIX/Linux and SCOM
- Dashboards and folders
- Read-only shareable links
- Saved views
- Sidebar you arrange yourself
Watch the simple things
Lightweight website, service and port watchers for the checks that never justified a management pack of their own.
- Website watchers
- Windows service watchers
- TCP port watchers
Screens
What it actually looks like
Captured from a live management group in Pulse’s dark mode. Light mode is the default.
Installation
One installer, one run
Pulse goes on one Windows server — a dedicated server or a management server. A dedicated server does not need the Operations console; if a management server or the console is already on the host, Pulse uses it.
- Run the signed MSI as an administrator. One wizard installs and configures Pulse in a single run.
- Give it the management server and a service account. The account and its password; a group managed service account needs none. The licence key is optional — leave it blank for the 30-day trial.
- Advanced, if you need it. Website placement, the certificate, and where Pulse keeps its data.
- Let it finish. It installs any missing IIS features, starts the service, waits until Pulse has connected to SCOM, and opens the site. A licence key can be pasted in later from the License page; no restart is needed.
The Installation Guide in the download covers requirements, ports and firewall rules, the wizard field by field, unattended installation (one msiexec line), upgrade and repair, and what to do when setup fails. A separate Configure SCOM Pulse tool stays in the Start Menu for later changes and repair.
What you download
Inside: the signed SCOMPulse-1.3.0.msi
and four PDF guides — Quick Start, Installation Guide, User Guide and
Administration Guide. The same guides are installed with the product.
The installer is Authenticode signed by AMTM Tech Inc and timestamped. Check the Digital Signatures tab before you run it.
Monitoring Pulse with SCOM
A sealed management pack that monitors Pulse itself is installed with the product, together with notes on importing it. It is deliberately not imported for you — importing changes your management group, so it stays your decision. Pulse runs fine without it.
Authentication, access and security
Permissions based on your SCOM user roles
Windows Authentication
IIS is configured with Windows Authentication on and Anonymous off. The browser presents the signed-in Windows identity. Users are never asked to enter a password into Pulse, and Pulse never stores one.
Access comes from SCOM
Pulse uses a person’s existing SCOM user roles and nothing else. There are no Pulse roles to set up and no second permission model to maintain: a person sees what their roles cover and may do what each role’s profile allows, the same answer the Operations console gives.
What each role can do
- Read-Only Operator: can view, can’t make changes.
- Operator: works alerts, maintenance, tasks, diagnostics and recoveries.
- Advanced Operator: everything an Operator can do, plus overrides.
- Author: everything an Advanced Operator can do, plus class-wide overrides and group authoring.
- SCOM Administrator: the only role that can administer Pulse.
On SCOM 2022 and later, Read-Only Administrator and custom roles made from Delegated Administrator are honoured permission by permission.
No role, no data
Users without a SCOM user role can sign in, but won’t see any data, and the page tells them why. To grant access, add them to a SCOM user role.
Nothing calls out
The Pulse application makes no requests to the internet: no CDN, no external fonts, no telemetry. It is built to run on a network with no outbound path. (This describes the product, not this marketing website.)
Credentials stay in the console
Pulse edits everything about a Run As account except the secret. Because every action is queued and retained for the audit trail, a password would be written to disk — so creating accounts and rotating passwords stay in the Operations console, and the write endpoint rejects a request carrying a password rather than silently dropping it.
An audit trail
Every action Pulse takes is recorded, and the requesting user is carried into SCOM itself — in the alert comment, the override description and Pulse’s own audit trail.
A signed installer
The MSI is Authenticode signed by AMTM Tech Inc and timestamped, so the signature stays valid after the signing certificate expires. Windows shows that name in the elevation prompt.
Deployment
Requirements
Everything below is verified against the shipping product. Nothing is aspirational.
- Where it installs
- One Windows server: a dedicated server or a management server. A dedicated server does not need the Operations console installed.
- Operations Manager
- Operations Manager 2016 UR7 and later, 2019, 2022 and 2025. Where a management server or the Operations console is already on the host, Pulse uses that installation, so it matches your management group.
- Operating system
- Windows Server 2016 or later.
- .NET Framework
- 4.6.2 or later — in-box on every supported Windows Server. No additional runtime to install.
- Web server
- IIS with ASP.NET 4.x and Windows Authentication, on the same server. Setup installs the features if they are missing.
- Accounts
- A domain service account for the Windows service and the IIS application pool; a group managed service account needs no password. The SCOM Data Access Service account is the default suggestion.
- Storage
- Pulse caches selected SCOM data — alerts and their history, objects and classes, groups, management packs, rules, monitors and overrides, agents, user roles, Run As, resource pools, channels and subscribers, events and performance samples — in an embedded SQLite database on the Pulse server (by default C:\ProgramData\SCOMPulse\pulse.db, in WAL mode). It must sit on local disk, not a UNC share. There is no separate database server to provision and nothing is installed on your SQL estate. Pulse takes a verified online backup of the file on a schedule and runs an integrity check every six hours.
- Not required
- No additional software on monitored computers. No separate database server. No change to how your agents report. Nothing about your management group moves.
- Historic charts (optional)
- Live charts need nothing extra. For 30-day, 90-day and 1-year ranges, the service account needs read access (db_datareader, or the OpsMgrReader role) on the data warehouse database and TCP to that SQL instance from the Pulse server. Pulse resolves the warehouse location from SCOM itself — nobody types a server name. Leave the feature off and live charts are unaffected.
- Browsers
- Current Edge, Chrome and Firefox; Safari 15 and later.
Honest limits
What still needs the native Operations console
Pulse covers the everyday work. It does not cover all of it, and you should know which parts before you evaluate rather than after.
- Management pack authoring and the distributed application designer
- Creating Run As accounts and rotating their passwords — Pulse never handles a credential
- Editing company knowledge (the SCOM SDK exposes it read-only; Pulse renders it but cannot write it)
- Group formulas beyond a member list or simple class and property rules — nested AND/OR and exclude lists
- Groups that live in the Default Management Pack or a sealed pack, and creating computer groups
- Exporting a sealed management pack
- UNIX/Linux agent push and uninstall, agent upgrade, and network-device discovery — the Windows agent lifecycle is in Pulse, the rest is not
- The network and UNIX/Linux discovery wizards, and connector configuration
- SCOM and SSRS reporting and report packs
- Deploying gateways and management servers, and management-group global settings
Pulse also has its own Alert Center, Discovered Inventory and saved views rather than reproducing the console’s Monitoring pane management-pack view tree.
Pricing
One price per management group. Unlimited users.
Priced by agent count and billed annually, like the rest of the SCOM2K7 range. No per-user seats, no named-user minimums and no per-console fees.
Annual subscription licences. Prices are per management group, billed annually. A 3-year subscription paid up front carries a 10% discount and holds the price for the term. Above 4,000 agents is quoted. The 30-day trial needs no key and no purchase — you do not have to talk to anyone first.
Questions
Evaluation FAQ
Does Pulse replace System Center Operations Manager?
No. Pulse is a second front end for the management group you already run. Your management servers, agents, management packs, databases and data warehouse stay exactly as they are. Pulse reads and writes through the Operations Manager SDK, the same interface the Operations console uses, so anything you change in Pulse is visible in the console and the other way round.
Do I have to deploy an agent?
No. There is no Pulse agent. Nothing is installed on your monitored computers, and nothing changes about how your existing SCOM agents report.
Where does it install, and what does it need?
On one Windows server, which can be a dedicated server or a management server. A dedicated server does not need the Operations console; where a management server or the console is already on the host, Pulse uses that installation, so it always matches your management group. Windows Server 2016 or later, .NET Framework 4.6.2 or later (in-box on every supported version), and IIS with ASP.NET 4.x and Windows Authentication, which setup installs if they are missing.
Which versions of SCOM are supported?
Operations Manager 2016 UR7 and later, 2019, 2022 and 2025. SCOM 2012 R2 is not supported.
Do I need another SQL Server?
No. Pulse caches the SCOM data it works with in an embedded database on the Pulse server itself, so there is no database server to provision and nothing is installed on your SQL estate. That cache is substantial — it mirrors alerts, objects, groups, management packs, rules, overrides, agents, roles and performance samples — and it lives on local disk; see the requirements above for where it sits and how it is backed up. It does not create anything in your SCOM databases either: changes to grooming settings go through the Operations Manager SDK, exactly as the console’s Database Grooming dialog does. When the service account can read the Operations Manager database, Pulse reads alerts, objects, health and performance from it directly, which is faster and lighter on the management server; otherwise it reads through the SDK and behaves the same. Historic charts read the data warehouse when you enable them. The web tier never opens a SQL connection at all.
What SQL permissions does Pulse need?
For historic performance charts, the service account needs db_datareader (or the OpsMgrReader role) on the data warehouse database, plus TCP to that SQL instance from the Pulse server only. Pulse finds the warehouse from SCOM’s own management-group settings through the SDK, so nobody types a server name, and if the warehouse is moved Pulse follows it. Leave the warehouse feature off and none of this applies — live charts are unaffected. The operational-database size view needs VIEW DATABASE STATE; without it that one card is unavailable and nothing else changes.
How do people sign in?
Windows Authentication. Nobody is asked to type a password into Pulse — the browser presents the signed-in Windows identity, the way the SCOM web console does.
How is access controlled?
By your SCOM user roles, and nothing else. A person sees what their roles cover and may do what each role’s profile allows — the same answer the Operations console gives. Read-Only Operator sees and cannot act; Operator works alerts, maintenance, tasks, diagnostics and recoveries; Advanced Operator adds overrides; Author adds class-wide overrides and group authoring; a SCOM Administrator is the only kind of Pulse administrator. On SCOM 2022 and later, Read-Only Administrator and custom roles made from Delegated Administrator are honoured permission by permission. Signing in on its own grants nothing: someone in no SCOM user role can sign in and sees nothing, and is told why. To give someone access, add them to a SCOM user role.
Does Pulse call out to the internet?
The Pulse application does not. No CDN, no external fonts, no telemetry. It is designed to run on a network that has no outbound path at all.
Can SCOM monitor Pulse itself?
Yes. A sealed management pack ships with the product, under the install folder, along with notes on importing it. It is deliberately not imported for you, because importing changes your management group. Pulse runs fine without it.
What still needs the native Operations console?
Management pack authoring and the distributed application designer; creating Run As accounts and rotating their passwords; editing company knowledge; complex group formulas; sealed management pack export; the network and UNIX/Linux discovery wizards; connector configuration; SCOM and SSRS reporting; and deploying gateways and management servers. The full list is on this page under “What still needs the console”.
Why can Pulse not create a Run As account?
Because every action Pulse performs is queued as a record and retained for the audit trail, so a password would be written to disk. Pulse edits everything about a Run As account except the secret — the profile it is bound to, the agents it is distributed to, its name, description, and deleting it — and the write endpoint rejects a request that carries a password rather than silently discarding it. Creating accounts and rotating passwords stay in the console on purpose.
How does the trial work?
Download the package, install it, and leave the licence key blank. A 30-day trial starts automatically — there is no key to request and nothing to activate. A key can be pasted in later from the License page without a restart.
How does Pulse compare to the SCOM Maintenance Mode Scheduler?
They overlap on maintenance windows and nothing else. The Maintenance Mode Scheduler does that one job, and it costs less. Pulse covers maintenance as one workflow among alerts, health, performance, overrides, administration and dashboards. If scheduling windows is your whole requirement, the Scheduler is the better-value fit. A Pulse licence includes the Maintenance Mode Scheduler at no extra charge for as long as Pulse is active, and if you already have a Scheduler subscription, the unused part is credited against Pulse.
How is Pulse licensed?
An annual subscription, priced by the number of agents in your management group — the same model as the rest of the SCOM2K7 range. $5,000 a year up to 500 agents, $8,500 up to 1,500 and $12,000 up to 4,000; above 4,000 we quote, from $20,000. One licence covers the whole management group, with unlimited users and no named-user seats. A 3-year subscription paid up front carries a 10% discount and holds the price for the term. The first three tiers can be bought online, and nothing about the trial depends on any of it.
Point it at your own management group
Install it on a management server or a console machine and the 30-day trial starts on its own. Nothing to activate, nobody to call first.